Q: What additional fees will I have to pay on my vacation?
A: There is a $10 US tourist entry fee into the country once arriving in the Dominican Republic.  This fee is paid at the airport.

Q: Is tipping required?
A: Tipping is not required on the resort. If you choose to tip someone who has done an exceptional job, that is acceptable.

Q: Are pets allowed?
A: No.

Q: How do I arrange transportation pick-up at the airport?
A: We will send you an airport transportation form which you will return to us.  We will arrange transportation from the airport to the resort. 

Q: How will I know who is picking me up at the airport?
A: Upon exiting the baggage claim area, look for a person with Lifestyle identification holding a sign which says your name.  They will transport you to the resort.  Ask for VIP check-in.

Q:  What if I want to stay 10 days, what rate should I apply?
A:  A daily rate would be added to your weekly rate (Weekly rate divided by seven determines the daily rate.

Q:  What is VIP membership?
A:  As  Platinum Supreme shareholders, we hold the highest level of membership currently available at the resort.  As our guest, you will receive VIP Guest privileges and have access to designated VIP areas, beaches, and restaurants.  These Guest benefits differ from shareholder/owner privileges. 

Q:  Will I have a golf cart during my stay?
A:  All our guests staying in a villa or the Presidential Suites will receive a golf cart at no additional charge.

Q:  What is the all-inclusive fee?
A:  The all-inclusive rates can be seen on our "Rates" page (also watch for discounts on our "Specials" page).  Below are examples of the all-inclusive rates:

• Villas have the highest, but still reasonable rates of $85.00 per adult per day, children 3-12 $47.50 per person per day, under 3 years old are free.

• Other accommodations have an all-inclusive rates starting as low as $50.00 per adult per day, children 3-12 years $25.00 per person per day, children under 3 years old are free. 

Q:  Are there laundry facilities in the villas?
A:  You do not have access to laundry facilities at the villa, however, we have negotiated free laundry service for guest staying over 2 weeks.  Otherwise, the resort does offer laundry service for a fee.

Q:  Is a safe available in my room?
A:  Yes.  Safes are available in all units.  The key to the safe is purchased at the VIP check-in desk for a fee.

Q:  If I do not stay in a villa, would the VIP service be different?
A:  The difference would be no private chef to cook your breakfast, and no private pool.  You would still have access to the Guest VIP areas of the resort and be visited by a VIP Customer Service Representative to assist you as needed and be sure you are enjoying your stay.

Q:  How are Villas assigned?
A:  Villas are assigned based on the number of people in your party.  For example, if you have 12 people in your party, you will be assigned a 6 bedroom villa.  If for some reason a 6 bedroom villa is not available, you will be assigned two 3 bedroom villas. 

Q:  Can I request a specific villa?
A:  As a Platinum Supreme Shareholder, we will be given top priority in villa selection.  You may request a certain villa, however, there is no guarantee.  Villas are assigned just prior to your arrival and are based on current availability.

Q:  Is there Internet Access on the property?
A:  Wireless Internet access is available free of charge at the VIP World, VIP Sport’s Café, as well as other locations on the resort.  There are also 2 computers at the VIP check-in area also available for your use.

Q:  Do I need to exchange money for a trip to the Dominican Republic?
A:  The resort and vendors accept US dollars as well as major credit cards.  Be careful, some credit card companies will charge a "foreign transaction fee" when using your credit card internationally (typically 3% of the total).  If you're not sure, call your credit card company prior to your trip.

Q:  Do I need to bring beach towels?
A:  No.   The resort supplies beach towels at the villas, pools and beach areas.

Q:  Am I required to attend a timeshare presentation during my stay?
A:  While there is a sales office and you may be approached, you are not required to attend any presentation.

Q:  What is the legal drinking age in the Dominican Republic?
A:  The legal age is 18 years old.

Q:  Can we verify your membership?
A:  Yes.  You can contact Lifestyle Holidays Vacation Club Customer Service Department at (809) 970-3645 Mon-Fri between 9 am and 6 pm or email:  cs-office14@lifestyleholidaysvc.com.  Our membership number is 5612.

Q:  What documentation do I need to enter the Dominican Republic?
A:  ENTRY / EXIT REQUIREMENTS: All Americans traveling by air outside of the United States are required to present a passport or other valid travel documents to enter or re-enter the United States. This requirement will be extended to sea travel (except closed loop cruises), including ferry service, by the summer of 2009. Until then, U.S. citizens traveling by sea must have government-issued photo identification and a document showing their U.S. citizenship (for example, a birth certificate or certificate of nationalization), or other WHTI compliant document such as a passport card for entry or re-entry to the U.S. Sea travelers should also check with their cruise line and countries of destination for any foreign entry requirements. Source: (http://travel.state.gov)

We strongly encourage all American citizen travelers to apply for a U.S. passport well in advance of anticipated travel. American citizens can visit travel.state.gov or call 1-877-4USA-PPT (1-877-487-2778) for information on how to apply for their passports.

For information concerning entry and exit requirements, travelers may contact the Embassy of the Dominican Republic at 1715 22nd Street NW, Washington, DC 20008, tel. (202) 332-6280. There are also Dominican consulates in Boston, Chicago (Northfield, IL), Mayaguez, Miami, New Orleans, New York, and San Juan. Visit the Embassy of the Dominican Republic web site for the most current visa information.

VISAS: Visitors who do not obtain a Dominican visa prior to entry must purchase a tourist card upon arrival to enter the country. Tourist cards cost ten U.S. dollars, which must be paid in U.S. currency. Tourist cards may be purchased at the Dominican Embassy in Washington or Dominican Consulates prior to arrival, as well as at Dominican airports at the time of entry. Tourist cards normally permit a legal stay of up to 60 days. Visitors who would like to extend their time in the Dominican Republic should visit the Migration Department in Santo Domingo and request an extension. Failure to request an extension will subject the visitor to a surcharge at the airport upon departure.

TRAVEL OF CHILDREN AND EXIT REQUIREMENTS: Strict exit requirements apply to minors under 18 years of age (of any nationality) who are residents in the Dominican Republic. Such children traveling alone, without one parent, or with anyone other than the parent(s), must present written authorization from a parent or legal guardian. This authorization must be in Spanish, and it must be notarized at a Dominican consulate in the United States or notarized and then certified at the Dominican Attorney General’s office (Procuraduria de la Republica) if done in the Dominican Republic. Though not a requirement for non-resident minors (in the Dominican Republic), the U.S. Embassy recommends that any minor traveling to the Dominican Republic without one or both parents have a notarized document from the parent(s). In addition to clarifying the reason for travel, this will facilitate departure from the Dominican Republic.

Dominican Republic Embassy for Canadian Travellers - WEBSITE  Provides information for travelers from Canada.

**Disclaimer**: We make no express or implied guarantees with respect to documentation required for travel from your home country. We suggest you consult with the appropriate Embassy based on your Nationality for exact documentation required.